TAILOR-MADE TOUCH OR DIGITAL EFFICIENCY?

a new REPORT FROM ACCOR EXPLORES The strategies, technologies and trends impacting leisure travel advisors in the recovery and beyond

From famine to feast, the speed of the travel recovery from the depths of the Covid-19 pandemic has been remarkable, and welcome. No less remarkable is the adaptability demonstrated by those in the industry, not least travel advisors, who have shown again their durability in the face of significant market challenges and change.

The new report from Accor aims to make sense of some of the major changes occurring in the leisure travel segment and what they mean for travel advisors and their operating models.